Frequently Asked Questions

I have worked in various galleries over the past four years helping with exhibition installations so I have lots of experience with art handling and packaging. All of my work is wrapped with utmost care to keep it safe in transit. Please see the information below with regards to frequently asked questions.

Prints

All prints are packed in a sealed cello bag with a lightweight backing board to ensure it stays straight. The print is then put in an envelope with a cardboard core for added stability.

Prints are, unless stated differently on the product page, on matt 270g/m² paper. Each print has an approximately one inch border to allow for signing, numbering and titling.

 

Originals

Original paintings are wrapped in acid free tissue paper, sealed polythene to create a watertight seal, and bubble wrap. The packaged painting is then placed in a padded cardboard box to further protect it. 'Fragile' tape is used on the outside of the box so couriers know to handle it with care.

Abstract Water Print

Refunds/Returns/Exchanges

I do not accept refunds, returns or exchanges unless the item has been damaged in transit. I would require proof of damage with photographs. I provide plenty of images to give a clear representation of what the work looks like, if you need any more images of a piece you are interested in then please feel free to ask me and I would be more than happy to help.

 

Delivery

If you live within an approximately 30 mile radius of my home address (Woolton, Liverpool, L25) or my studio space (Liverpool city centre, L1), I would be happy to personally deliver the artwork to ensure it arrives with you as quickly and safely as possible.

Commissions

I accept commissions for resin and acrylic paintings. Visit my commissions page for pricing details or send me an email at info@katechesters.com

Please feel free to contact me for further shipping details or any other questions.